MAISON FONTANE Q&A Section

1. 1. Question: Why is the fulfillment time 10–14 days, which is longer than typical retail shipping?

A: Maison Fontane operates as a structural atelier, not a fast-fashion fulfillment center.

We appreciate your patience, and we believe the quality of the final garment justifies the deliberate timeline.

Our pieces are not pulled from a stagnant warehouse shelf. Each order undergoes a dedicated production and quality control phase to ensure it meets our structural standards before it is shipped.

This timeline covers:

Final Finishing: Dedicated time for stitching, applying custom hardware, and detailed quality checks (e.g., verifying the 360 GSM structure or the vintage wash integrity).
Precision Packing: Your item is securely prepared and packaged from our fulfillment hub in Toronto.

The Result: You are receiving a structured garment built for longevity, not speed. We promise an experience and a quality of fabrication that is worth the intentional wait.

2. Question: How should I choose my size, as the fit is described as "Oversized" and "Loose"?

All Maison Fontane pieces are designed with an intentionally contemporary, oversized/relaxed silhouette. We recommend ordering your true size to achieve the structured, slightly boxy drape as intended. If you prefer a more tailored fit, consider sizing down. If you are into oversized fits,sizing up is the best way.

3. Question: Is the quality of the Monarch Track Jacket or Ingenium Jersey worth the investment compared to other brands?

Absolutely. Our pricing reflects a commitment to quality over everything else. The ATELIER Track Jacket is constructed from a heavy 380 GSM knit, and the INGENIUM Jersey uses a specialized, structured technical fabric. Unlike fast fashion, our pieces are engineered to hold their shape and last through years of wear, making them a true, valuable investment in your permanent wardrobe.